YR Time is a digital service. This policy explains how it is delivered to you and when you can get your money back. It is part of our Terms of Service.
1. Delivery
Nothing is shipped. Your account is created online and you can use YR Time immediately after signing up at www.yrtime.com. When you pay for a plan, it is active on your account as soon as the payment is confirmed, normally within a few minutes. A proforma invoice is e-mailed at payment and the official invoice follows from our accounting office.
2. Free trial
Every new account starts with a 14-day free trial on the Team plan. No card is needed and nothing is charged during the trial.
3. Refund period
You can ask for a refund within 7 days of a payment by writing to info@teslakafa.com.
4. When a refund is given
- A new subscription, if asked within 7 days of the payment: refunded after review.
- The service could not be activated for a technical reason on our side that we could not fix in reasonable time: refunded.
- A duplicate payment made by mistake: always refunded after checking, or credited to the next period if you prefer.
- A subscription period already used, after the 7 days: not refunded; you can cancel future renewals at any time.
5. Cancellation
You can cancel your subscription at any time. Cancellation stops future renewals. Unless agreed otherwise in writing, you keep access until the end of the period you paid for.
6. How refunds are paid
Refunds go back to the original payment method where possible. Card payments in Turkish lira and other currencies are processed by iyzico; card payments in Uzbek so'm are processed by Atmos, which supports only full refunds, so part of a paid period cannot be refunded on that method. Bank transfers are refunded to the sending account. How long the money takes to appear depends on your bank and the payment institution.
7. What to include in a request
Your business name, the payment date, the payment method, the invoice or transaction reference, the reason, and how we can reach you. Missing details may slow the review.
8. Contact
Refund and cancellation requests: info@teslakafa.com, +90 533 033 30 67 (Türkiye), +998 90 003 95 03 (Uzbekistan). We answer every day 09:00–20:00.